Talking about assistance today more than ever, it has become for CO.RA. the main objective to assist customers.
More and more CO.RA. offers a 360° service guarantee: it is ready to intervene, remotely or on site, with specialist technicians that assist the customer to choose the right solution, with tests in our Technology Center, during installation and start-up through CO.RA. qualified servicemen. Also staff training, performed by CO.RA. servicemen and technical assistance within 48 hours from report of the problem can be offered as part of the portfolio.
If today CO.RA. is a leader in the field of solid handling it is thanks to the multiple customers. Sharing proposals, solutions and technologies with customers to transform projects into reality: important opportunities for growth.
Integrated systems and turnkey plants
Today CO.RA. can boast of a vast experience in the supply of Integrated Systems and Turnkey Plants for pharmaceutical and chemical companies. The staff is able to guarantee all customers 360 ° services, providing established and/or experimental technologies, technical competence, reliability and collaboration: necessary ingredients that go beyond the supply of a simple plant.
Despite the current situation, that is our context, CO.RA., through suitable technological tools, is also present for its customers abroad, through Remote Assistance solutions and remote qualification tests, with SMART solutions within reach of each device.
The attention to detail, which the staff puts in the foreground, has given rise to the creation of a plant which, through 4 coordinated dosing lines, is able to compose a single bulk defining the recipe and monitoring the main operating parameters to be an HMI panel.
The plant was designed, built and qualified in accordance with cGMP (current Good Manufacturing Practice) principles. In particular, the control system was programmed and customized according to the needs of the customer and in consideration of the aspects of data integrity.
The plant consists of 4 stations, each of them complete with STERI LIFT, HR CRUSHER, BAG EMPTYING, DOSING SYSTEM and BIN.
Each station allows the loading and dosing of an ingredient which, mixed with the others in subsequent processes, will formulate the finished product. The BIN will be automatically moved by the system to receive the quantity of product foreseen in the recipe set by the general control panel. Once the fourth station is reached, the BIN is automatically returned to the starting point, ready to be transported to the next processing step.
The qualification activities were performed remotely with the help of high-quality equipment and professional and specialized staff.
Some of the main activities:
A staff of specialists able to offer complete Services: from choosing the best solution, to installation and after-sales assistance
- Analysis and Verification of User, P&I and Customer Technical Specifications;
- Meeting and technical inspection to define the project;
- Design and proposal of a Customized Technical Solution;
- Drafting of specifications and documents necessary for the realization of the project;
- Realization of verification and tests at CO.RA. Technology Center with customer products;
- FAT, at CO.RA. or in SMART SERVICE;
- Installation and SAT at the customer site;
- IQ and OQ protocols, use and maintenance manuals complete with certifications;
- TECHNICAL TRAINING for personnel: training in presence or in SMART mode;
- Technical assistance in presence or in SMART mode;
- Scheduled maintenance;
- Spare parts replacement planning;
- Management of complaints and reports of anomalies.
Good construction standards
All CO.RA. components and systems are completely made of certified stainless steel, designed according to the European referenced standard for lifting loads, according to the lifting regulations and according to the FDA regulations, ideal for use in sterile environments and in compliance with cGMP recommendations. Complete traceability of components thanks to laser engraving directly on the steel.
Norms and records at customer disposal
As per all CO.RA. Products, all components have related certification and documents upon request: Surface roughness certificate, functional specification, operation & maintenance manual, layout, EC certificate of conformity, FAT & SAT records, IQ & OQ records and declaration of suitability for ATEX environments.
CO.RA. was founded in 1989 in Altopascio, a Town near Lucca ITALY, we are born as a
supplier of components to connect machine “A” to machine “B” in the pharmaceutical and
chemical process and during the 30 years of activity we have specialized our know-how in
order to offer our customers complete Service in the solids handling process. The staff is composed of a team of researchers, production designers, engineers and
The 30 years of tradition in chemical and pharmaceutical solids handling allow CO.RA. to guarantee its products based on strict norms (FDA, ATEX), design and development are completely made and manufactured in Altopascio. CO.RA. has left a trail of success that customers follow with trust - many of which we have been serving for more than 20 years. Visit www.coraitaly.net to learn more about company, products and services.